TableTop Tap House

Tabletop Tap House, located in the Metreon, is a restaurant, bar and social game hall serving modern American tavern-style food and drinks. Featuring 10 billiard tables, foosball, dozens of TVs, a 50-foot TV screen wall, and over 40 board games, we're a destination for gathering, connecting, and good times. 

We are currently seeking a General Manager to oversee and manage this fantastic restaurant!

 

This position will have the overall responsibility for the management of the daily unit operations. This includes, but is not limited to: staffing, training & development, systems discipline, profit & loss (including payroll/labor) accountability and excellent Guest experiences.

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ESSENTIAL JOB FUNCTIONS

Financial

  • Achieve company objectives regarding sales and controls
  • Maintain COGS at target
  • Estimation of purchasing needs
  • Order placement with appropriate vendors and distributors to ensure timely delivery of goods for FOH and BOH departments * Participation with department managers in all ares of inventory (conducted on a weekly rotation)
  • Timely and systematic feedback on contracted vendors service execution
  • Generation of daily, weekly and monthly reporting
  • Compliance with all cash handling policies and procedures
  • Monitor labor costs and staffing to meet prescribed levels as defined by current and forecasted business needs

Guest Service

  • All Guests feel welcome and are given attentive, friendly and courteous service
  • Ensure company's hospitality standards are adhered to and delivered in all interactions with Guests

Operations

  • Maintain visual "Show" appearance of facility
  • Ensure all operating and quality standards are met.
  • Coordinates and executes all parties and banquets.
  • Crew member recruiting, development, training and labor management
  • Manage the daily shift and guest experience

Human Resources

  • Ensure adherence to company standards for hiring, training, scheduling, and development of all FOH and BOH departments
  • Manage all hourly staff members
  • Goal setting with direct reports
  • Conduct weekly manager meetings
  • Review of unit financial results
  • Upcoming promotions and events
  • Staffing * Conduct weekly one-on-one manager meetings
  • Compliance with all CA/SF regulations (training, meal periods, wage and hour, etc)
  • Partner with corporate human resources on employee relations issues, recruiting, general liability, workers compensation, and general human resources related needs.

JOB-RELATED QUALIFICATIONS

Education

  • Bachelor's degree preferred. A combination of practical experience and education will be considered.

Knowledge/Skills

  • Individual must have experience with operations of high volume restaurant
  • Excellent math skills: ability to process cash handling, profit & loss management, and understand basic payroll concepts and guidelines.

Work Experience

  • 5-7 years as a General Manager with experience in a high-volume restaurant

Licenses or Certificates

  • Must possess a valid drivers' license
  • Local or State regulation requirements regarding food handling or liquor service.

Physical Demands

  • General Restaurant Activities - Walking, Talking, Sitting, Standing, Typing, Lifting, Bending, Stooping and carrying up to 50lbs.

Mental Demands

  • Must be able to provide excellent Guest Service
  • Must have excellent time management & follow up skills necessary to perform in a fast paced, high volume environment.
  • Demonstrate a leadership style that creates a positive working environment
  • Be able to delegate and get work done through others
  • Must be able to effectively interact with employees at all levels in a professional manner
  • Should expect to work 50+ hours per week

Equipment and Special Materials

  • Computer, printer, photocopy machine, fax machine, etc., cash register
  • Experience in use of and knowledge of computers POS systems, Microsoft Office Applications (Word, Excel, PowerPoint); Payroll/HRIS experience a plus.

PHYSICAL HAZARDS - Health and Safety Concerns

  • General Restaurant/Entertainment Environment
  • Experience with effective and timely handling of workers compensation and general liability issues

We are an equal opportunity employer

TableTop Tap House
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